Implementatiemanager P&O

Project Overview

As part of the transition from SAP to AFAS for the ERP system, the P&O Services team is seeking a temporary Implementation Manager. This role is crucial in guiding the P&O directorate through the changes and maintaining clarity in their three distinct roles: user, service provider (functional management), and knowledge advisor (domain owner). The Implementation Manager will act as an extension of the P&O Services manager, working closely with them.

Responsibilities

• Act as a Liaison:

  Serve as the connection between the change team, domain owner, functional management, and users. Operate independently to ensure the implementation needs and P&O requirements are clearly understood and addressed.

• Communication and Organization:

  Communicate about, organize, and assess the various developments regarding the ERP CORE implementation for the entire P&O directorate.

• Coordination:

  Coordinate and guide ESSA initiatives within the P&O domain.

• Engagement:

  Involve the right people to provide input for various components with the domain owner’s approval and engage relevant experts from a chain perspective.

Deliverables

• Needs Analysis and Reporting:

  Deliver a detailed analysis of the P&O department’s needs, including a report mapping these needs and making recommendations for the ERP implementation.

• Training and Support Materials:

  Develop training programs and support documentation to assist users in transitioning to the new ERP system.

• Progress Reports:

  Provide regular reports on the implementation’s progress, including any bottlenecks and proposed solutions.

• Evaluation and Feedback Mechanisms:

  Establish systems and processes for collecting feedback from users and other stakeholders and evaluating the implementation’s effectiveness.

• Risk Analysis and Mitigation Plan:

  Conduct an analysis of potential risks within the P&O directorate that could affect the implementation, along with a plan to manage and minimize these risks.

• Impact Analysis:

  Analyze the impact of the implementation on the administrative functions within the P&O directorate, including the gap between the current and desired situations.

• Process Agreements:

  Develop a clear process description and agreements regarding changes in the ERP system between the DPI department (including functional management and the product owner) and the P&O directorate (including the employment conditions advisor, payroll administration, and data analyst).

Preferred Experience

Previous experience with ERP implementations is preferred.