Senior HR Adviseur Utrecht/Eindhoven

Job Description

Responsibilities

In this temporary role, you will initially work for the HR team South Middle (based in Eindhoven/Utrecht) with a fixed work area and act as a point of contact for managers and employees. You will support the team in the transition to a renewed HR organization structure, ensuring a smooth transition and handover of tasks during the transition phase. Initially, this will be from HR Team South Middle. In a later phase of the HR organization development, support may be requested for a team responsible for the Front Office of employee and manager inquiries.

Your responsibilities include answering questions and advising employees and managers across all HR domains, such as performance management and consequence management, during an on-call service. You will ensure further optimization and continuous improvement in the use of the HR portal and our processes. Questions that cannot be answered via the HR Portal are immediately addressed through our system, ServiceNow. You will make a quick diagnosis and decide how the question or case receives the attention it deserves while being handled quickly and professionally. Advice is provided digitally, by phone, or through a live appointment; click, call, and meet. Together with your colleagues, you will work blended; from home, on location, or at the office.

Thanks to your experience and decisive personality, you are invaluable in:

• Directly addressing managers and employees with their (individual or team) HR questions through your broad HR experience. Supporting managers with their questions regarding performance (including improvement processes) and guiding reorganizations.
• Ensuring adequate handling of questions and cases with clear advice and correct documentation in the ServiceNow system.
• Supporting and optimizing various HR processes.
• Identifying developments and ideas to HR colleagues to contribute to the professionalization of our HR service model.
• Being a reliable partner in the HR Team you work for.

Requirements

• Completed higher professional education (preferably in HR).
• At least 4-5 years of experience in organization development and structure, consequence management, and performance management.
• Experience working in a large, complex organization (minimum 5000 plus workplaces).
• Experience with both staff and operational departments.
• Flexibility to perform work other than initially intended.
• Availability to work on Wednesdays and Fridays.
• Proven experience in guiding reorganizations and providing sound advice.
• Proven experience in guiding and advising (senior) management on advisory requests and (strategic) personnel development.
• Proactive and pleasant conversation partner for management and employees.
• Ability to quickly switch and ensure everyone is timely advised and can proceed in daily operations.
• Reliable and independent colleague focused on team results and continuous improvement.
• Experience with working in an HR Service model is a plus, as is experience with a system like ServiceNow.